Terms & Conditions

These Terms govern your relationship with the operator of koala88.games. By accessing or using any services on koala88.games, you agree to be legally bound by these Terms as of 1 January 2025. Please read them carefully, as continued use constitutes your ongoing acceptance.

Definitions

Operator: The entity providing and managing gaming services via the koala88.games website, hereafter referred to as "koala88", regardless of legal entity status information that is currently unspecified.
User/Player: Any individual who registers with and/or uses the services of koala88.games.
Bet: A monetary stake placed by a User on a game or event offered through koala88.games.
Bonus: Promotional credits or benefits offered by koala88.games, subject to specific activation and wagering requirements.
Wager: The total amount of money staked by the User in a qualifying period, including meeting bonus wagering requirements.
Account: The User's registered profile that allows access to koala88.games services.
KYC (Know Your Customer): Verification procedures whereby koala88.games verifies the identity and age of Users, including review of submitted documents.
Site: The official gambling website, koala88.games.
Promotion: Any offer, bonus campaign, or reward provided by koala88.games.

Account Registration

Eligibility and Age Restrictions

Legal Age: Users must be at least 18 years of age to register and access koala88.games. Registration or play by persons under 18 is strictly prohibited and constitutes grounds for immediate account termination.
Geographical Restrictions: Account registration is only permitted for residents of Australia where online gambling is not prohibited by applicable local laws. It is the User's responsibility to ensure compliance with all relevant legal requirements.

Account Creation

Registration Process: To create an account, Users must provide accurate identification data, a valid email address, and complete the mandatory age verification process. The registration includes confirmation by email and completion of Know Your Customer (KYC) documentation, as required under Australian anti-money laundering and responsible gambling legislation.
Verification Documents: Users are obligated to provide government-issued identity documents, proof of address, and any further information reasonably requested by koala88.games for verification, ongoing due diligence, or regulatory compliance.

User Obligations

Accuracy of Information: Users must ensure all submitted registration data, including email and identity documents, are accurate and current. Any attempt to create accounts with false or misleading information may result in account suspension or termination, and forfeiture of all winnings.
Password Security: Users are responsible for the security and confidentiality of their login credentials. Any suspected unauthorized use must be reported to koala88.games immediately. koala88.games is not liable for losses incurred from compromised accounts caused by User negligence.

Regional Compliance Note: All identity and age verification procedures strictly apply to Australian users under regulatory obligations through 2025.

Betting & Gameplay Rules

Bet Placement

Minimum and Maximum Bets: All bet limits are clearly indicated within each game interface. Bets placed outside permitted limits will not be accepted or processed. koala88.games reserves the right to adjust these limits to address responsible gambling requirements and regulatory standards.
Types of Bets: Users may place single, multiple, or accumulator bets as per each game's posted rules. The site supports game-specific bet types and rules, which Users must review prior to participation.

Bet Cancellation and Modification

Cancellation Policy: Once a bet is confirmed and accepted by koala88.games, it cannot be altered or cancelled by the User except in cases of technical error or manifest error as verified by koala88.games. In the event of system or game malfunction, koala88.games reserves the right to void affected bets and refund stakes at its sole discretion.

Conduct and Fair Play

Live Casino & Chat Conduct: All Users must maintain respectful conduct in live casino and chat features. Insults, offensive language, harassment, fraud, collusion, or attempts to manipulate results are strictly prohibited and may result in immediate removal or permanent account closure without notice.
Fraud Prevention: Any suspected unfair activity, bonus abuse, or breach of game fairness will be investigated thoroughly and may result in suspension of winnings and notification to relevant regulatory authorities.

Regional Compliance Note: All gameplay and betting activities are governed by Australian law for player protection through 2025.

Bonus Terms

Activation & Wagering Requirements

Bonus Activation: To receive and use a Bonus, Users must comply with published eligibility criteria and activate the Bonus as per on-site instructions. Activation and eligibility timelines are valid through 2025 and may vary by promotion.
Wagering Requirements: Each Bonus is subject to specified wagering requirements (e.g., 30x bonus amount) within a defined timeframe (unless otherwise specified, 30 days from activation in 2025). Wagers placed after the expiration date will not count towards the requirement.

Prohibited Actions

Game Restrictions: Certain games may be excluded from contributing to wagering requirements. The complete list is published within each promotion's terms on koala88.games and may change at koala88.games' discretion in 2025.
Bonus Abuse: Any attempt to exploit Bonus offers (including use of multiple or fraudulent accounts, collusion, or abusive betting patterns) will result in forfeiture of funds, closure of accounts, and potential legal action.
Policy on Combining Promotions: Users may not combine more than one Bonus or Promotion at a time unless explicitly stated in the rules. Simultaneous use is expressly prohibited to ensure fair play and regulatory alignment.

Regional Compliance Note: Bonus promotional activities, including advertising and offer structure, are subject to the Interactive Gambling Act 2001 (Cth) and industry codes as updated for 2025.

Payments & Withdrawals

Deposit & Withdrawal Methods

Accepted Methods: koala88.games supports deposits and withdrawals via authorised credit/debit cards, approved e-wallets, and certain cryptocurrencies (where legal under AU regulations for 2025). All methods are transparently listed in the cashier section of koala88.games.
Limits & Fees: Minimum and maximum transaction limits apply, as displayed within the cashier interface. Transaction fees, if applicable, will be communicated prior to User confirmation. koala88.games may adjust limits in line with AML/CTF requirements or as required by law.

Processing Times

Deposit Processing: Deposits are typically credited immediately but may require verification for large amounts or unusual activity as per KYC standards.
Withdrawal Processing: Withdrawals are processed within 1-5 business days, subject to successful identity verification and review. koala88.games reserves the right to delay or withhold withdrawals pending further investigation if suspicious activity is detected.

Refund & Bonus Payout Policy

Refunds: Refunds on deposits or placed bets will only be issued in cases of proven technical faults, erroneous double debits, or regulatory instruction. koala88.games is not liable for losses due to User error or misunderstanding of game rules.
Bonus Forfeiture: Failure to fulfill stated wagering requirements or violation of these Terms may result in immediate Bonus forfeiture, with or without advance notice.

Regional Compliance Note: All payment operations are conducted in full compliance with Australian anti-money laundering, counter-terrorism financing, and consumer protection laws in 2025.

Limitation of Liability

Operator Responsibilities

Fair Play & Integrity: koala88.games is committed to providing fair gaming, including rigorous testing of RNG (random number generator) systems, and up-to-date game payout audits as required by AU regulators.
Accuracy of Results: In the event of error, malfunction, or dispute, the definitive outcome is as determined by koala88.games' systems and/or independent adjudication. All decisions are final, subject to formal dispute resolution mechanisms described below.

Exclusions and Limitations

Technical & Network Failures: koala88.games is not responsible for unforeseen interruptions, failures, or loss of data caused by hardware or software issues outside its control (including, but not limited to, the User's Internet provider, device malfunction, force majeure, or third-party platforms).
Liability Cap: To the maximum extent allowed by law, koala88.games' aggregate liability to any User, for any claim, will not exceed the lesser of the User's single bet amount or actual losses directly attributable to koala88.games' proven fault up to a maximum of AUD $2,000 in 2025.

Regional Compliance Note: All liability limitations are applied to the extent permitted under the Australian Consumer Law as in force in 2025.

Intellectual Property Rights

Copyrights & Software: All site content, game logic, software, imagery, and text on koala88.games are the exclusive property of the Operator or its licensors. All intellectual property rights are strictly reserved by their rightful holders through 2025 and beyond.
Prohibition of Unauthorized Use: Except as expressly permitted, Users are prohibited from copying, reproducing, distributing, modifying, or reverse engineering any portion of koala88.games without explicit, prior written consent. Violations may result in civil and/or criminal penalties.

Regional Compliance Note: Enforcement of intellectual property rights is supported by the Copyright Act 1968 (Cth), as amended through 2025.

Privacy & Data Protection

koala88.games processes all User data in strict accordance with its published Privacy Policy, available via the site footer. User data is collected, stored, and protected in compliance with the Privacy Act 1988 (Cth) as updated for 2025 and any applicable industry regulations. Submission of personal information during registration or gameplay constitutes User consent for koala88.games to process data for operational, legal, and regulatory purposes. For full details, consult the Privacy Policy available on koala88.games.

Changes to Terms

Updates & Notifications: koala88.games reserves the right to modify these Terms at any time in response to evolving regulatory requirements or operational needs. Significant changes will be communicated via site banner and/or direct email to registered Users at least 7 days prior to the new Terms becoming effective.
User Rights: If you disagree with material updates, you may discontinue your use of koala88.games before the changes become effective. Continued usage of the site after changes take effect constitutes binding acceptance of the revised Terms.

Regional Compliance Note: All modifications are made in line with AU consumer notice requirements and best practices for the online gambling sector in 2025.

Termination & Suspension

Grounds for Termination: koala88.games may suspend or terminate accounts where there are reasonable grounds to suspect underage gambling, fraud, breach of Terms, inactivity for over 12 months, or other regulatory non-compliance.
Procedure: Users will be notified of the reason for suspension/termination via their registered email. Where appropriate, any remaining funds (excluding bonuses or money derived from prohibited conduct) will be returned to the original payment method, following standard KYC and anti-fraud checks.
Dispute Mechanism: Users may dispute the decision to terminate or suspend an account by submitting a formal request via offered support channels within 30 days of notice receipt.

Regional Compliance Note: Account closure, suspension, and refunds are administered per Australian law and pending funds are retained in segregated accounts per AU best practice in 2025.

Governing Law & Jurisdiction

Applicable Law: These Terms and all related matters are governed by the laws of the Commonwealth of Australia and, where applicable, the laws of the relevant state or territory from which the User accesses the site as of 2025.
Dispute Resolution: In case of unresolved disputes, Users may submit complaints in writing to koala88.games support (see Contacts section). If still unresolved, either party may refer the matter to arbitration under the rules of the Australian Disputes Centre, or otherwise to a competent court in Australia as permitted by law.

Regional Compliance Note: All dispute resolution mechanisms comply with national and state/territory consumer protection frameworks and online gambling codes as valid in 2025.

Contact Information

For any questions or concerns regarding these Terms, please reach out to koala88.games via the following:

Official Website: https://koala88.games
Email: Currently unspecified; Users are directed to the official website for the latest support email contacts and online support form.
Mailing Address: Not specified; please refer to koala88.games' Contact or About Us page for updates as required by Australian law in 2025.
Author: Harper Jones (Policy & Content Oversight for koala88.games)

koala88.games is committed to providing legally compliant, secure, and fair gaming for all Australian players as of 2025.